Gartner Research

Finding the Right Consumer IAM Products

Published: 13 March 2018

ID: G00342383

Analyst(s): Felix Gaehtgens , Gregg Kreizman


Security and risk management leaders can choose CIAM specialists for deep social media integration, and profile and privacy management features. However, vendors that have long supported multiple IAM use cases are advancing with good-enough features for many organizations.

Table Of Contents


  • Common Functional Needs of CIAM
    • Registration
    • Profile Management
    • Consent and Privacy Management
    • Repository Services
    • Access Management: Authentication, SSO and Authorization Enforcement
    • Social Media ID Integration
    • Password Management
    • Analytics
    • When Customers Are Organizations, Rather Than Individual Consumers
  • Representative Vendors

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