Gartner Research

Gartner Magic Quadrant for Managed Mobility Services, Worldwide


Over the past year, enterprises have been looking to broaden the scope for which they use a third party to manage their mobile estates. To maximize the value from MMS, I&O leaders should use closely match their functional and operational requirements to the provider who meets them best.

Published: 14 March 2018

ID: G00319305

Analyst(s): Katja Ruud, Leif-Olof Wallin, Dionisio Zumerle, Bill Menezes

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • DMI
    • DXC Technology
    • Fujitsu
    • Honeywell Enterprise Mobility
    • IBM
    • MOBI
    • Orange
    • Tangoe
    • Telef√≥nica
    • Vodafone
    • Vox Mobile-GEMA
    • Zensar
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Provider Investments in Innovation Have Abated
  • Pricing of Managed Mobility Services Continues to Decline
  • No Dominant Provider Type
  • Buying Behavior and Satisfaction

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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