Gartner Research

Market Insight: Three Areas Where Artificial Intelligence Can Enhance Personal Assistant Robot Capabilities

Published: 14 March 2018

ID: G00340654

Analyst(s): Kanae Maita, Angie Wang


Personal assistant robot sales are stymied by limited capabilities and a weak value proposition. Technology product management leaders need to incorporate AI for conversational interfaces, with motion and emotion sensitivity, to improve user experiences and boost sales.

Table Of Contents


  • Natural-Language Interaction Interface (NLII)
    • AI Enhancements
  • What Leading Case Looks Like Now
    • Motion and Mobility
    • AI Enhancements
  • What Leading Case Looks Like Now
    • Emotions That Deliver Empathy
    • AI Enhancements
  • What Leading Case Looks Like Now

Background and Context

The Impact

  • Contrarian View


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