Gartner Research

Monitoring Modern Services and Infrastructure

Published: 15 March 2018

ID: G00350646

Analyst(s): Gregg Siegfried


IT Infrastructure monitoring has always been difficult to do well. Cloud platforms, containers and changing software architecture have only increased the challenges. This document guides technical professionals by illustrating the components required for comprehensive, effective agile monitoring.

Table Of Contents

Problem Statement

  • Monitoring Perspectives
  • Evolving Stakeholders

The Gartner Approach

The Guidance Framework

  • Prework
    • The SRE Golden Signals
    • Choose Your Golden Signals
    • Evaluate Storage Options
  • Domain No. 1: Metrics
    • Definition
    • Collection and Ingestion
    • Storing Metrics
    • Analytics
    • Additional Guidance
  • Domain No. 2: Logs
    • Definition
    • Collection and Ingestion
    • Storing Logs
    • Analytics
    • Additional Guidance
  • Domain No. 3: Traces
    • Definition
    • Collection, Ingestion, Storage and Analysis
    • Application Performance Monitoring
    • Additional Guidance
  • Notification (Alerting)
    • Mechanisms
    • Avoiding Fatigue and Nuisance
  • Follow-Up
    • Anomaly Detection
    • Managing Change
    • Monitoring in Hyperscale Cloud Providers

Risks and Pitfalls

Gartner Recommended Reading

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