Gartner Research

Market Trends: Removing Buyers' Friction in the Connected Home With Smarter, Self-Healing Devices

Published: 15 March 2018

ID: G00344407

Analyst(s): Werner Goertz , Annette Jump

Summary

The user experience in setting up and troubleshooting connected home devices requires improvement to accelerate adoption. Technology product management leaders at connected home device vendors should implement protocols and diagnostics to make setup and failure recovery easy.

Table Of Contents

Introduction

Market Trend

  • Market Structure Trend
    • Adoption of Connected Home Products Remains Sluggish
  • Buyer Trend
  • Technology Trend
    • Data Protocols: Automating Device Discovery and Facilitating Device Setup
    • Device Address/Traffic Data: Indications of Connectivity Loss
    • AI and ML Functions: Smart Sensing and Learning the Recovery Steps

Vendors to Watch

  • Domotz
  • Mojo Networks
  • Securifi
  • Viva

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