BPO can improve business outcomes and cut processing costs. Sourcing and vendor management leaders should look beyond basic cost savings, and use providers that focus on best practices and efficiencies in accounts payable, accounts receivable and record-to-report services.
- BPaaS Adoption Can Be Just for Specific Finance Process Steps or End-to-End Processing Services
- Change Management Is a Must for Successful Adoption
- Contracts Must Move to a Mix of Labor, Transaction and Business Outcomes to Drive Optimal Internal and External Behaviors
- Market Introduction
- Market Recommendations
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