Gartner Research

How Enterprise Architecture Can Lead Diversity and Inclusion Efforts for Digital Organizations

Published: 20 March 2018

ID: G00347691

Analyst(s): James McGovern , Samantha Searle , Jack Santos


Diversity and inclusion, when combined with business-outcome-driven enterprise architecture, has positive effects on decision making and innovation. EA and technology innovation leaders should drive diversity and inclusion as a critical dimension to enable competitive advantages.

Table Of Contents
  • Key Challenges


  • What Does D&I Look Like in EA and IT?


  • Use Lean Techniques to Identify Unconscious Bias
  • Incorporate a Customer-Focused Approach to Highlight Diversity and Inclusion
    • Value Streams
  • Use Inclusive Visual Techniques to Foster and Attract Diverse Workforces

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