Gartner Research

I&O Leaders Must Get Involved With Current or Planned IoT Initiatives

Published: 20 March 2018

ID: G00350988

Analyst(s): Robert Naegle , Sanjit Ganguli


The number of IoT initiatives is rapidly increasing and infrastructure and operations leaders cannot afford to be caught flat-footed. IoT initiatives can have consequential impacts on I&O, and I&O leaders must better first assess and elevate their IoT involvement.

Table Of Contents
  • Key Challenges



  • Identify and Track All IoT Initiatives by Surveying Business/Leadership, Cataloguing Current and Planned IoT Activities, and Creating Processes
  • Build an Action Plan for Actual or Anticipated I&O Support Requirements
  • Elevate I&O's IoT-Related Roles and Responsibilities When and Where Possible, and Take a More Active Leadership Role
    • Driver
    • Implementer
    • Operator
    • Bystander

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