Gartner Research

Apply These Four Principles When Designing the CSP I&T Organization

Published: 21 March 2018

ID: G00337727

Analyst(s): Mentor Cana , Neil Osmond , Amresh Nandan


Digital platforms and network virtualization influence how technology teams deliver value, and raise the question: "How should the CSP information and technology organization be structured?" CIOs can use these principles when evaluating an optimal organizational structure.

Table Of Contents
  • Key Challenges



  • Set an Enterprise Agile Strategy
  • Let Purpose Drive the Design
  • Simplify Decision Making
    • Give Teams Autonomy
  • Optimize Work Processes and Strengthen Change Management
    • Employ Domain Expertise

Case Study

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.