Gartner Research

What Retail CIOs Need to Know About Blockchain

Published: 23 March 2018

ID: G00338225

Analyst(s): Kelsie Marian , Miriam Burt


Blockchain is just getting started in retail. Retail CIOs should use this research to ensure that the business understands the strategic implications, current state and potential opportunities for blockchain that it must be ready to exploit.

Table Of Contents


  • Blockchain Is a Collection of Technologies With the Potential to Initiate a New Secure Trust Model for Digital Value Exchange
  • Greater Traction Will Occur in Nonpayment Retail Blockchain Use Cases
    • Why Blockchain Is Not Suitable for Retail Payment Systems for the Next Five Years
    • Blockchain Has More Traction With Nonpayment Use Cases

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