Application whitelisting protects enterprise endpoints and is offered in both endpoint protection suites and as a stand-alone product. Technical professionals must be aware of commonly used techniques to minimize the impact whitelisting has on administrator workloads and user productivity.
The Gartner Approach
The Guidance Framework
- Preimplementation Planning
- Population Selection
- Common Endpoint Categories and Their Whitelisting Workloads
- Software Source Identification
- Including Whitelisting in Your Change Control Process
- The Implementation Process
- Agent Rollout
- Inventory and Learning
- Policy Building
- Pilot Enforcement
- Lessons Learned
- Full Enforcement
- Transition to Operations and Ongoing Management
- Event-Driven Operations
- Exception Handling
- New Application Onboarding
- Incident Response
- Periodic/Scheduled Operations
- Change Control Execution
- Population Adjustment
- Risks and Pitfalls
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