Gartner Research

How to Plan, Implement and Operate a Successful Application Whitelisting Deployment

Published: 23 March 2018

ID: G00343685

Analyst(s): Jon Amato

Summary

Application whitelisting protects enterprise endpoints and is offered in both endpoint protection suites and as a stand-alone product. Technical professionals must be aware of commonly used techniques to minimize the impact whitelisting has on administrator workloads and user productivity.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Preimplementation Planning
    • Population Selection
    • Common Endpoint Categories and Their Whitelisting Workloads
    • Software Source Identification
    • Including Whitelisting in Your Change Control Process
  • The Implementation Process
    • Agent Rollout
    • Inventory and Learning
    • Policy Building
    • Pilot Enforcement
    • Lessons Learned
    • Full Enforcement
  • Transition to Operations and Ongoing Management
  • Event-Driven Operations
    • Exception Handling
    • New Application Onboarding
    • Troubleshooting
    • Incident Response
  • Periodic/Scheduled Operations
    • Reporting
    • Change Control Execution
    • Population Adjustment
  • Risks and Pitfalls

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