Gartner Research

How to Plan, Implement and Operate a Successful Application Whitelisting Deployment

Published: 23 March 2018

ID: G00343685

Analyst(s): Jon Amato


Application whitelisting protects enterprise endpoints and is offered in both endpoint protection suites and as a stand-alone product. Technical professionals must be aware of commonly used techniques to minimize the impact whitelisting has on administrator workloads and user productivity.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Preimplementation Planning
    • Population Selection
    • Common Endpoint Categories and Their Whitelisting Workloads
    • Software Source Identification
    • Including Whitelisting in Your Change Control Process
  • The Implementation Process
    • Agent Rollout
    • Inventory and Learning
    • Policy Building
    • Pilot Enforcement
    • Lessons Learned
    • Full Enforcement
  • Transition to Operations and Ongoing Management
  • Event-Driven Operations
    • Exception Handling
    • New Application Onboarding
    • Troubleshooting
    • Incident Response
  • Periodic/Scheduled Operations
    • Reporting
    • Change Control Execution
    • Population Adjustment
  • Risks and Pitfalls

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.