Gartner Research

Three Principles for Prioritizing Infrastructure Automation

Published: 15 March 2018

ID: G00700402

Analyst(s): Infrastructure and Operations Research Team


This research addresses the question of how infrastructure leaders and their teams can most effectively prioritize automation investments to increase the speed and responsiveness of their functions.

Table Of Contents

3 Eras of the Automation Maturity Journey

Era I: Driving for Cost and Efficiency

Era II: Increased Focus on Speed

Era III: Customer-Focused Agility

Maturity Level Definitions

3 Principles for Enterprise Automation Prioritization

1. Automation Investments Should Be Viewed as Part of a Multiyear Iterative Framework

2. Identify and Prioritize Investments Based on Key Bottlenecks and Customer Demand

How to Use Interependency Maps

3. Reframe Infrastructure as a Prioritization Partner


Recommended by the Authors

About this Research

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