Gartner Research

Market Trends: Three Essential Considerations Before Transitioning From Skype for Business to Microsoft Teams

Published: 26 March 2018

ID: G00298336

Analyst(s): Mike Fasciani , Tom Eagle


Technology product management leaders with unified communications and managed services firms can significantly derisk their clients' potential transition from Skype for Business to Microsoft Teams by identifying platform differences, migration and support milestones, and alternatives to Microsoft.

Table Of Contents


Market Trend

  • A Bridge (Potentially) Too Far: Do All Your Clients Need Teams' Extended Functions Past UC?
  • Bound by Time: Microsoft's Teams Roadmap Drives Moments of Decision
    • Skype for Business Online
    • Skype for Business Server
  • Abandoning Teams and Skype, and Embracing Alternative Solutions

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