Gartner Research

How Virtual Assistants, Immersive Experiences and Robots Will Impact Your Organization

Published: 26 March 2018

ID: G00348690

Analyst(s): Samantha Searle , Anthony Mullen , Jessica Ekholm , Annette Jump

Summary

Virtual assistants, immersive experiences and robots will transform how employees interact in a digital workplace, driving increased productivity and efficiency. CIOs can leverage these technologies to create effective and engaging user experiences in the future digital workplace.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Virtual Assistants Are Reshaping the Employee Experience by Democratizing Access to Complex Enterprise Systems
    • Recommendations
  • Immersive Experiences Will Enable Organizations to Better Engage Employees
    • Recommendations
  • Robots Will Offer New Opportunities to Replace or Augment Work and Create New Efficiencies
    • Recommendations

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