Gartner Research

How Virtual Assistants, Immersive Experiences and Robots Will Impact Your Organization

Published: 26 March 2018

ID: G00348690

Analyst(s): Samantha Searle , Anthony Mullen , Jessica Ekholm , Annette Jump


Virtual assistants, immersive experiences and robots will transform how employees interact in a digital workplace, driving increased productivity and efficiency. CIOs can leverage these technologies to create effective and engaging user experiences in the future digital workplace.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Virtual Assistants Are Reshaping the Employee Experience by Democratizing Access to Complex Enterprise Systems
    • Recommendations
  • Immersive Experiences Will Enable Organizations to Better Engage Employees
    • Recommendations
  • Robots Will Offer New Opportunities to Replace or Augment Work and Create New Efficiencies
    • Recommendations

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.