Gartner Research

Government APIs Are About Delivering Outcomes, Not Technology

Published: 28 March 2018

ID: G00353204

Analyst(s): Dean Lacheca


APIs are the building blocks for both open and digital government, enabling technology platforms, open data and innovation. APIs power ecosystems and can deliver operational efficiency. Government CIOs must focus on the value APIs represent and the outcomes they will deliver, rather than technology.

Table Of Contents
  • Key Challenges



  • Find Your Champions; They Will Be Your Product Managers
  • Focus API Strategies Around Citizen, Government or Community Value
  • Qualify API Investments Using a Business-Focused API Framework

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