Gartner Research

Market Trends: More Than a Buzzword — Microservices-Driven OSS/BSS Architectures

Published: 28 March 2018

ID: G00337620

Analyst(s): Martina Kurth


Operations support system/business support system architectures based on microservices will change how CSP technology business unit leaders expedite incremental, evolutionary investments in cloud-native and DevOps-enabled microservices design and deployments to participate in digital value chains.

Table Of Contents


Market Trend

  • Benefits of Microservices Architectures Will Change the Way Telcos Operate
    • Recommendations for CSP Technology Business Unit Leaders
  • Microservices Will Change the Way OSS/BSS Is Done in a Telco Environment
    • Recommendations for CSP Technology Business Unit Leaders
  • OSS/BSS Microservices Are Not a Commercial Reality — Yet
    • Recommendations for CSP Technology Business Unit Leaders
  • CSPs Need to Prioritize Organizational Change Right at Start
    • Recommendations for CSP Technology Business Unit Leaders

Vendors to Watch

  • Multifaceted Supplier Approaches to Microservices in Telcos

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