Gartner Research

Leading the Next-Generation Workforce: An IT Perspective

Published: 30 March 2018

ID: G00355469

Analyst(s): Bruce Robertson , Lily Mok , Suzanne Adnams , Alvaro Mello, Diane Berry , De'Onn Griffin , Bard Papegaaij , Christie Struckman


Amid complexity and constant change, IT leaders must evolve the composition, capabilities and habits of their teams to maximize business outcomes. To lead the next-generation workforce within IT, adopt an agile approach, prepare for continuous transformation and innovate talent-planning strategies.

Table Of Contents


  • An Agile and Collaborative Leadership Approach
    • Embrace an Enterprise Leadership Approach
    • Organize for Agility
  • Continuous Workforce Transformation
    • Upgrade Workforce Readiness and Engagement
    • Monitor Emerging Workforce Trends
  • Innovative Talent Sourcing and Development Plans

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