Gartner Research

Digital Innovation at Scale Needs to Address Dualities in the #DigitalSociety

Published: 27 March 2018

ID: G00351302

Analyst(s): Mike Rollings , Bettina Tratz-Ryan , Frank Buytendijk , Chris Howard , Jorge Lopez


Silicon Valley owns the tech news cycle, espousing misguided tech solutions to most problems. "Grown-up" businesses with more real-world experience need to take over this cycle. In developing innovative business models, CIOs should reject "solutionism" in favor of an approach based on "dynamism."

Table Of Contents


  • Every Digital Business Needs a Big-Picture Story
  • Dualities Make Your Big-Picture Story Work
    • How to Manage Dualities
    • Example Dualities
    • Dualities Are Connected

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