Gartner Research

5 Ways of Dealing With Dualities in the #DigitalSociety

Published: 27 March 2018

ID: G00352740

Analyst(s): Chris Howard , Jorge Lopez , Frank Buytendijk , Mike Rollings , Bettina Tratz-Ryan


Digital innovation and transformation on the societal level work different than on the business level. Society is based on dualities. CIOs developing innovative business models need to dream big and adopt five next practices, such as embracing diversity and taking responsibility for externalities.

Table Of Contents


  • Introduction
  • 1. Take Responsibility for Externalities
  • 2. Embrace Diversity
  • 3. Scale Big, Fail Fast
  • 4. Establish a Digital Commons
  • 5. Dare to Dream

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