Gartner Research

Three-Year Roadmap for IT Cost Optimization

Published: 28 March 2018

ID: G00350709

Analyst(s): Cesar Lozada , James Anderson


CIOs are often under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.

Table Of Contents


  • Year 1
    • Conduct Baseline Measurements
    • Identify Cost Optimization Opportunities
    • Establish Cost Optimization Governance
    • Implement Quick Wins
    • Year 1 Critical Success Factor and Key Performance Indicators
  • Year 2
    • Determine Optimization Focus Areas
    • Identify Year 2 Quick Wins
    • Identify Levels 3 and 4 Opportunities
    • Align Processes, Skills, Tools and Metrics
    • Year 2 Critical Success Factor and Key Performance Indicators
  • Year 3
    • Continuous Improvement
    • Accountability for Cost Optimization
  • Additional Considerations

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