Gartner Research

How to Increase Uptime With Scaled-Down Remote Office Infrastructure

Published: 28 March 2018

ID: G00351228

Analyst(s): Philip Dawson , John McArthur


Enterprise IT architectures increasingly comprise smaller, geographically dispersed locations in remote and edge environments. I&O leaders must deploy purpose-built software to create highly available, resilient and cost-effective platforms for scaled-down virtualized remote office infrastructures.

Table Of Contents


  • Consolidate Remote-Site Infrastructures Onto Virtualized Environments but Avoid Creating a Single Point of Failure
  • Align Availability Improvement With Business Priorities, Including Revenue Generation, Cost Reduction and Quality Improvement
  • Operational Process Improvements Must Outweigh the Cost of High Availability
  • Deploy Purpose-Built Solutions to Enable High Availability During Maintenance and Patching
  • For High Availability, Hardware Is an Important Consideration but Software Is Paramount
  • Invite Open-Source Solution Vendors to Tender for Your Virtualized Environment, Provided Third-Party Support Is Available for Remote Locations

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