Gartner Research

Key Considerations When Insourcing After Outsourcing or When Fulfilling New IT Demands

Published: 29 March 2018

ID: G00346877

Analyst(s): Helen Huntley

Summary

Insourcing considerations are two-pronged — bringing back outsourcing IT delivery in-house and deciding what IT work will be delivered internally versus externally. Sourcing and vendor management leaders must weigh the pros and cons to ensure they make the right choices.

Table Of Contents

Analysis

  • Dimension 1: Insourcing After Outsourcing — Reaching the Decision
    • But Are You Ready? And Will Delivery Be Better If You Insource?
  • Dimension 2 — Insourcing Net New Business Requirements
    • Insourcing After Outsourcing: Big Press Coverage, but Limited Insourcing Really Occurring
  • Conclusion

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