Gartner Research

Critical Work and Life Events Drive Better HCM Application Employee Experience

Published: 29 March 2018

ID: G00347257

Analyst(s): Mike Burden , Melanie Lougee

Summary

Application leaders transforming HCM must support employee experience, service and interactions throughout the employee life cycle. This research describes three proven best practices.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define Critical Work and Life Events That Your Workers May Experience During the Employee Life Cycle in Order to Better Define What a Good Employee Experience Looks Like
    • Employee Life Cycle Event: Onboarding
  • Design the Preferred Outcomes for Employee-HR Interactions During Life Events in Order to Deliver User-Centric Employee Experiences
    • Life Event: Having a Baby
  • Adopt Mobile and Adaptive Technologies to Support the Needs of Your Employees and Deliver the Preferred Outcomes

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client