Gartner Research

Business Continuity for Cloud Email

Published: 12 October 2017

ID: G00356762

Analyst(s): Consult the Board Research Team

Summary

Twenty-one members share their thoughts and practices around business continuity planning (BCP) for cloud-based email services including a look at members' modes of communicating with associates during a major outage, members' usage of cloud-based email solutions, and belief in the importance of BCP for cloud-based email. Members also discuss their business continuity plans for cloud-based email, outlining key aspects – including presence of secondary email systems, tools and solutions for extended email outages, and BCP business cases.

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.