Gartner Research

IT-Enabled Change

Published: 10 July 2017

ID: G00358887

Analyst(s): Consult the Board Research Team


Twenty members share their views about the business, people, and enterprise culture change management required for IT and other changes to be most successful. Members outline the approaches that they take regarding change management for IT-enabled projects, structure of organizations to handle IT-enabled change management, including whether or not they have established a central change management team or function, and exploring the roles and responsibilities that various entities within enterprises play in managing IT-enabled change.

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