Gartner Research

Forecast Analysis: Enterprise Application Software, Worldwide, 1Q18 Update

Published: 10 April 2018

ID: G00352752

Analyst(s): Neha Gupta , Hai Swinehart , Balaji Abbabatulla , Julian Poulter , John Kostoulas , Nigel Montgomery

Summary

Enterprise application spending is expected to continue to have double-digit growth through 2022, driven primarily by significant investments to improve user and customer experience. Technology strategic planners must adopt AI/ML technologies within applications for a wide variety of use cases.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • CRM Will See the Most Increase in Spending — Next 18 Months
  • Crucial Business Initiatives Impact Rate of Software Spending
  • Regional Outlook for Application Software

Assumptions

  • ERP — Human Capital Management
  • Customer Relationship Management
  • Supply Chain Management

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