Gartner Research

Optimize Your WAN and WLAN Architecture for an Improved Microsoft Cloud Teams and Skype Performance

Published: 12 April 2018

ID: G00348510

Analyst(s): Daniel O'Connell , Rafael Benitez , Bill Menezes


Traditional corporate WAN and WLAN architectures are not well-matched to supporting real-time cloud voice and video Teams/SfBO requirements. Application leaders for UC need to rethink and reconfigure both their WAN and WLAN environments to deliver end-user performance.

Table Of Contents
  • Key Challenges


  • Performance Issues
  • Teams Versus Skype for Business Online
  • The Microsoft Network


  • Secure a More Direct Connection to the Local Microsoft Network PoP by Adopting Local Traffic Egress Techniques
    • Azure Express Route — Additional Option
  • Treat Microsoft Teams/SfBO Traffic as "Trusted Traffic," Enabling It to Bypass the Full Corporate Security Stack
    • Security Bypass Concerns
  • Deploy SD-WAN to Connect Local Corporate Offices in Teams-Skype Environments to Secure Higher Reliability and Throughput
  • Perform WLAN Connectivity, Capacity and Monitoring Assessments to Identify the Traffic Impact of Mobile Teams/SfBO

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