Gartner Research

Toolkit: Example Information and Technology Strategy for Communications Service Providers

Published: 13 April 2018

ID: G00324017

Analyst(s): Neil Osmond , Noah Rosenstein , Mentor Cana


This example strategy focuses on operational excellence and digital service innovation, and integrates the business strategy and the network, information and technology strategy. CSP CIOs should refer to this Toolkit when creating or updating their business and I&T strategies.

Table Of Contents

When to Use

  • I&T Should Be at the Core of the Business Strategy
  • Consult Gartner's CSP Scenario-Planning Research
  • Tips to Consider When Creating Your Own Strategy

Downloadable Attachments

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