Gartner Research

The Next Step Change in Corporate Services

Published: 31 October 2016

ID: G00359875

Analyst(s): Consult the Board Research Team


Thirty-five members share their views about the adoption of technologies like machine learning, robotic process automation (RPA), and cognitive computing to transform corporate services including overview of general approaches to delivering corporate services, anticipated returns as they continue to expand the reach of their corporate services, approaches to improving the delivery of corporate services through changes in their delivery models and the adoption of technologies like RPA, cognitive computing, and machine learning.

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