Gartner Research

There's a Downside Risk to Resilience

Published: 18 April 2018

ID: G00359848

Analyst(s): Joanna Huisman , Mark Jaggers , Pushan Rinnen , Ross Winser


Attempts by infrastructure and operations leaders to improve system resilience often result in unintended consequences, increased costs or increased exposure to failure. Infrastructure and operations leaders need to understand the problems that come with attempts to implement resilience initiatives.

Table Of Contents
  • Key Challenges



  • More Than a Doubling of Costs — to What Benefit?
  • Align Potential Improvements With the Benefits
  • Increased Impact of Eventual Failure
  • Iatrogenic Risk — Harm Caused by the Healer
  • The Limits of Diversification

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