Gartner Research

Cost of Quality Playbook

Published: 13 November 2013

ID: G00360061

Analyst(s): Quality Research Team

Summary

Curbing costs is becoming a significant, recurring challenge for a majority of executives. Leading Quality organizations use cost of quality models to identify cost savings opportunities and drive margin improvement. This playbook outlines the key steps for making your cost of quality model an effective leadership and cost management tool.

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