Gartner Research

IT Cost Models

Published: 27 July 2017

ID: G00360151

Analyst(s): Consult the Board Research Team


Thirty-nine members shared their views on IT cost models including thorough look at members’ IT cost allocation—the process by which IT costs are budgeted and portioned out—and the impact of IaaS and SaaS on these processes. Members also discuss chargeback, the process by which the cost of IT is passed on to IT user groups and drivers for instituting a chargeback system and the tools they are using to do so.

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