Gartner Research

Improve Operational Agility With These Top Five Methods

Published: 18 April 2018

ID: G00342389

Analyst(s): George Spafford


I&O leaders face constant pressure to increase their organizations' ability to respond rapidly to changing digital business demands. This research explains five methods that can help I&O leaders optimize workflows to improve operational agility and meet the evolving needs of the digital business.

Table Of Contents
  • Key Challenges



  • Reduce the Impact of Production Incidents on Workflow
  • Visualize Work Using a Kanban Board
  • Adopt a Gemba Kaizen Approach
  • Automate Manual, Repetitive Work to Reduce Toil
  • Implement Communities of Practice to Create an Adaptive Organization

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