Gartner Research

Insurance CIOs Must Create a Research Engagement Plan to Drive Digital Transformation

Published: 18 April 2018

ID: G00349044

Analyst(s): Juergen Weiss , Ian Cox


Insurance CIOs often struggle to develop a holistic digital transformation strategy that creates value and meets stakeholder expectations. CIOs need to establish a continuous strategy development process with three parallel streams of analysis and synthesis, creation and calibration, and discussion.

Table Of Contents


  • Digital Transformation in Insurance: A Critical Business Imperative Slowed by a Lack of Holistic Strategy
  • Create a Research Engagement Plan to Support the Three Streams of Strategy Development
    • Stream 1: Analysis and Synthesis (Zero to Four Months to Get Started, and Then Done Continuously)
    • Stream 2: Creation and Calibration (Two to Six Months for Initial Creation, and Then Reviewed Continuously)
    • Stream 3: Discussion (Two to Four Months for Initial Creation of the Communications Strategy, and Then Ongoing)

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