Gartner Research

Act on Distracting Events: Leading Indicators of Quality Errors Study

Published: 29 July 2013

ID: G00361093

Analyst(s): Quality Research Team

Summary

Distracting events can cause anxiety and stress, which eventually lead to employee errors. However, quality organizations that deploy tools that help support and motivate employees are able to significantly reduce employee errors. This research reviews how to effectively act on distracting events to minimize employee errors.

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