Gartner Research

The Three Flavors of Global Quality System Standardization

Published: 28 September 2016

ID: G00361566

Analyst(s): Quality Research Team


In this research, we answer the question "What approaches do companies use to prioritize what aspects of their Quality Management System (QMS) should be standardized?" Companies use one of these three approaches to determine what to standardize across their QMS: what's broken, what's similar, or top down.

Table Of Contents

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“What’s Broken” Approach

“What’s Similar” Approach

“Top-Down” Approach

Additional Resources

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