Gartner Research

Four Best Practices for Driving Successful Adoption of Google G Suite Productivity Applications

Published: 24 April 2018

ID: G00352429

Analyst(s): Michael Silver , Achint Aggarwal


Application leaders can move large percentages of users from Microsoft Office to G Suite productivity applications by embracing new ways of working, leveraging the viral nature of Docs features, using multichannel training methods and identifying users that won't be able to give up Microsoft Office.

Table Of Contents
  • Key Challenges



  • Promote G Suite as a Set of Services That Can Create Opportunities for Collaborating and Creating in Innovative Ways
    • Identify G Suite Champions
  • Promote Key Differentiated Features, the Use of Which Spreads Virally
  • Use Short How-To Documents or Videos
  • Appeal to Millennials
  • Classify Users and Identify Which Should Continue to Run Microsoft Office
  • Migrate Mail to Gmail Before Starting to Shift Users to Docs
  • Do Not Cut Off Access to Microsoft Office When the Migration to G Suite Begins

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