Gartner Research

Forecast Analysis: Enterprise Communications Services, Worldwide, 1Q18 Update

Published: 24 April 2018

ID: G00355952

Analyst(s): Susanna Silvennoinen , Pablo Arriandiaga , Lisa Unden-Farboud , Gaspar Valdivia , Grigory Betskov , Toni Nygren , Sanna Korhonen


Enterprise spending on communications services will decline at a compound annual growth rate of 0.1% through 2022. Technology strategic planners at CSPs must address the growing demand for augmented reality on mobile devices, even though it will have minimal impact on communications services spend.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Global Market
  • Regional Markets

Market Impact


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