Gartner Research

Organizational Resilience: Create the Teams That Plan and Respond Best

Published: 30 April 2018

ID: G00350688

Analyst(s): Christie Struckman , Carol Rozwell


The ability to recover swiftly and gracefully from adverse events requires teams that can anticipate and then respond. CIOs should create teams that capitalize on the team members' strengths, while ensuring that there is enough diversity to bring the creativity and innovation needed.

Table Of Contents
  • Key Challenges



  • Create Tiger and SWAT Teams Based on Experience, Expertise, Knowledge, Skills and Competencies
  • Assess Your Team Members' Cognitive Styles
  • Perform "After Action" Reviews for Continuous Improvement

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