Gartner Research

L2 Digital IQ Index: Department Stores 2017

Published: 20 June 2017

ID: G00362852

Analyst(s): L2 Retail Team

Summary

Despite their efforts to drum up sales with a steady stream of discounts and promotions, department stores struggle to maintain relevance in an increasingly competitive retail environment. L2's Digital IQ Index: Department Stores benchmarks the digital performance of 64 brands across 14 major markets.

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