Gartner Research

Critical Capabilities for Public Cloud Infrastructure Managed Service Providers, Worldwide

Published: 03 May 2018

ID: G00341591

Analyst(s): Mark Ray , Craig Lowery , To Chee Eng , Scot MacLellan , Ross Winser


The capabilities of managed service providers for Amazon Web Services, Microsoft Azure and Google Cloud Platform vary widely by use case. Enterprise architecture and technology innovation leaders can use this research to align their public cloud use cases with optimal provider capabilities.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • 2nd Watch
    • Accenture
    • AllCloud
    • Capgemini
    • Cloudnexa
    • Cloudreach
    • Cognizant
    • Deloitte
    • DXC Technology
    • HCL Technologies
    • Infosys
    • Logicworks
    • Nordcloud
    • Onica
    • Rackspace
    • REAN Cloud
    • Smartronix
    • Tata Consultancy Services
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Baseline Capabilities
    • Mode 1-Capable CMP
    • Mode 2-Capable CMP
    • Managed Services for Mode 1 IT
    • Managed Services for Mode 2 IT
    • Professional Services for Mode 1 IT
    • Professional Services for Mode 2 IT
  • Use Cases
    • Agile Applications
    • Reliable Applications
    • Lift-and-Shift Data Center
    • Strategic DevOps Transformation

Inclusion Criteria

  • Critical Capabilities Rating

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