Gartner Research

Vendor Rating: Verizon

Published: 01 May 2018

ID: G00348374

Analyst(s): Bill Menezes , Eric Goodness , Ted Corbett , Ted Chamberlin , Danellie Young , Toby Bussa , Daniel O'Connell , Christine Tenneson


Verizon offers innovative network services, IoT applications and digital media services. Sourcing and vendor management leaders must consider the breadth of Verizon's network-centric portfolio, regional coverage and the effort required to manage a Verizon service catalog and service delivery.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Strong
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Strong
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Variable

Additional Analyst Insights

  • Verizon 5G
  • Established and Emerging Network Services
  • Security
  • Content Delivery Networks
  • Unified Communications as a Service
  • Managed M2M Services and IoT Applications
  • Customer Contact and Customer Experience Services
  • Digital Marketing Analytics

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