Gartner Research

Questions You Should Be Asking Your Manufacturing System Providers During Vendor Selection

Published: 02 May 2018

ID: G00344878

Analyst(s): Rick Franzosa


Supply chain leaders responsible for manufacturing operations strategy and performance need to remove the risk of choosing the wrong implementation partner for factory or plant-level technologies. Vendor selection success requires going beyond standard RFP questions.

Table Of Contents
  • Key Challenges



  • What Do You Need to Know About Your Vendor?
  • What Processes and Resources Does the Vendor and/or Provider Have to Support the Deployment?
  • Do You Have the Processes and Resources to Support the Solution Life Cycle?
  • Do You Understand the Vendor Pricing Model and the Total Cost of Ownership?
  • Are You Ready to Own Your Implementation?

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