Gartner Research

TVO Methodology: Valuing IT Investments via the Gartner Business Performance Framework

Published: 03 March 2003

ID: G00113451

Analyst(s): Audrey Apfel , Michael Smith


Total value of opportunity is a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.

Table Of Contents
  • Management Summary
  • Description of the IT-Enabled Business Initiative
    • Project Description
    • Type of IT Investments
  • TVO's Use of the Gartner Business Performance Framework
  • IT Capabilities
  • How Much Benefit We Will Receive
    • Projecting Changes to the Business Metrics
    • Adjusting the Projections for Value Perceptions
  • Total Cost of Ownership
  • 'The Five Pillars of Benefits Realization'
  • How We Take Into Account Future Uncertainty
  • Reporting
  • References
  • Acronym Key

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