Gartner Research

TVO Methodology: Valuing IT Investments via the Gartner Business Performance Framework

Published: 03 March 2003

ID: G00113451

Analyst(s): Audrey Apfel, Michael Smith

Summary

Total value of opportunity is a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.

Table Of Contents
  • Management Summary
  • Description of the IT-Enabled Business Initiative
    • Project Description
    • Type of IT Investments
  • TVO's Use of the Gartner Business Performance Framework
  • IT Capabilities
  • How Much Benefit We Will Receive
    • Projecting Changes to the Business Metrics
    • Adjusting the Projections for Value Perceptions
  • Total Cost of Ownership
  • 'The Five Pillars of Benefits Realization'
  • How We Take Into Account Future Uncertainty
  • Reporting
  • References
  • Acronym Key

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.