Gartner Research

Ignition Guide to Designing a Governance Model for Culture of Quality Initiatives

Published: 07 September 2016

ID: G00363929

Analyst(s): Quality Research Team


This guide will help you establish a culture of quality team, determine new culture of quality initiatives, and design a performance measurement system.

Table Of Contents



Step 1 of 6: Prepare to Design the Governance Model

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls and Keys to Success

Step 2 of 6: Build a Cross-Functional Culture of Quality Team


How to Set Up for Success

Step 3 of 6: Select Initiatives that Align with Culture of Quality Goals


How to Set Up for Success

Step 4 of 6: Identify Culture of Quality Performance Measures


How to Set Up for Success

Step 5 of 6: Communicate Culture of Quality’s Performance


How to Set Up for Success

Step 6 of 6: Monitor the Effectiveness of the Governance Model

Review Your Performance

Keys to Continued Success

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