Gartner Research

Evaluation Criteria for Content Collaboration Platforms

Published: 10 May 2018

ID: G00353920

Analyst(s): Guy Creese

Summary

Content collaboration platforms (CCPs, formerly known as EFSS) encourage collaboration by allowing employees to easily share and co-author files. This research outlines the required, preferred and optional criteria that technical professionals should consider when evaluating CCP solutions.

Table Of Contents

Evaluation Criteria

  • User Interface/Device Support
    • Required
    • Preferred
    • Optional
  • File Synchronization and Sharing
    • Required
    • Preferred
    • Optional
  • Collaboration and Content Management
    • Required
    • Preferred
    • Optional
  • Management
    • Required
    • Preferred
    • Optional
  • Identity
    • Required
    • Preferred
    • Optional
  • Security
    • Required
    • Preferred
    • Optional
  • Public Cloud/Hybrid Delivery
    • Required
    • Preferred
    • Optional
  • Integration
    • Required
    • Preferred
    • Optional

Using the Criteria Toolkit

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client