Gartner Research

Consumer Insight: Look Ma, No Hands — Why Consumers Are Losing Touch With Smartphone Screens

Published: 16 May 2017

ID: G00364069

Analyst(s): Iconoculture Research Team


Most smartphone owners have experienced what it's like to use digital tools without using their hands. Despite flattening sales, smartphones aren't going away. They’re buried in pockets and purses as consumers learn to manipulate the world via voice, proximity sensing and other hands-free methods.

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