Gartner Research

Ignition Guide to Technology Implementation Change Management

Published: 19 December 2017

ID: G00364456

Analyst(s): Quality Research Team


This guide will help you develop a change management plan for your technology implementation, provide segment-specific training and communication channels for different end-user groups, and sustain end-user adoption during and after the implementation of new technology.

Table Of Contents



Before You Start

Common Pitfalls and Keys to Success

Step 1 of 3: Create a Technology Change Management Plan


Step 2 of 3: Identify and Engage Business Sponsors in Your Change Management Plan


Step 3 of 3: Drive and Sustain End-User Adoption Throughout Implementation


Review Your Performance

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